Urpron believes protecting your personal data is our highest priority. This privacy policy clearly explains what information we collect, how it is used, and what your rights are.
Summary: urpron respects your privacy. We collect only what is necessary, never sell your data to third parties, and use the highest standards of technology to keep your information secure.
Welcome to urpron. This privacy policy applies to all members who use the urpron platform. By using our website or mobile app, you are considered to have accepted the terms of this privacy policy.
Urpron's privacy policy is built in accordance with international data protection laws and applicable regulations in Bangladesh. As a trusted gaming platform, we believe our foremost responsibility is to keep your personal information fully protected.
This privacy policy clearly outlines what data we collect, how it is used, how long it is retained, and what rights you have. If you have any questions, feel free to reach out at any time at support@urpron.net.
Urpron collects two types of information — data you provide directly, and data collected automatically while you use the platform.
| Data Type | When It Is Collected | Necessity |
|---|---|---|
| Full name | At registration | Mandatory |
| Mobile number | At registration | Mandatory |
| Email Address | At registration | Mandatory |
| Date of birth | At KYC verification | Mandatory |
| National ID / Passport | At KYC verification | Mandatory |
| Current Address | At KYC verification | Mandatory |
| Payment Account Information | During deposit/withdrawal | Mandatory |
| Selfie / Photo | At KYC verification | When required |
When you use urpron, the following information is collected automatically:
Please note: urpron never stores your bank account password, full card number, or PIN code.
Urpron uses your data only for specific, legitimate, and necessary purposes. We never use your information for unauthorised or unnecessary activities.
urpron obtains your consent before sending any marketing communications. You can opt out of promotional emails or SMS at any time from your account settings.
Urpron uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
| Cookie type | Purpose | Duration |
|---|---|---|
| Essential cookies | Login sessions, security tokens | Deleted at end of session |
| Functional Cookies | Remembering language, theme, and preference settings | 1 year |
| Analytics Cookies | Traffic & usage analytics | 2 years |
| Marketing Cookies | Personalized Advertising | 30 days |
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.
Urpron never sells your personal information to third parties. However, certain limited data may be shared in specific circumstances:
Only the minimum necessary data is shared in each case, and third parties are contractually bound to meet our privacy standards.
urpron never sells or transfers your data to marketing companies, data brokers, or any third party for commercial purposes.
Urpron does not retain your data longer than necessary. Retention periods are determined by service requirements and legal obligations.
| Data Type | Retention period |
|---|---|
| Account information (active) | For the duration of active account |
| Transaction history | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Gaming logs | 2 years |
| Support contact | 3 years |
| Marketing preferences | Deleted immediately upon opt-out |
Legal obligations may require certain data to be retained beyond the standard period. Once that period expires, data is securely deleted or anonymized.
Urpron uses the highest industry-standard technology and practices to protect your data. Our security infrastructure is continuously updated and tested.
Your Responsibilities: Never share your account password with anyone. urpron will never ask for your password via email or phone.
As a urpron member, you hold the following rights regarding your personal data. To exercise any of these rights, contact us at support@urpron.net.
You have full control over your personal data on the urpron platform
Urpron is strictly an adults-only platform. Registration, gaming, or betting by anyone under 18 years of age is strictly prohibited.
If you become aware that a minor is using urpron, please notify us immediately at support@urpron.net.
Urpron may update this privacy policy from time to time. We will notify you in advance of any significant changes.
We recommend visiting this page regularly and checking the date of the latest update.
If you have any questions, complaints, or requests regarding this privacy policy, please reach out to our dedicated privacy team.
We take every privacy request seriously and are committed to resolving it as quickly and effectively as possible.
Our data protection framework is built on world-class technology and transparent policies